The Benefits of Automated Workflows


What can an automated workflow do for your business?

Every project your team complete has a workflow, whether you have officially created one or not. A good workflow is a great tool for any business when it comes to cutting down on extraneous work, by identifying and eliminating “busy” work, and ensuring that all pending work ends up on the right desk. While it may seem to be a positive for employees to appear busy, often looking busy requires more energy than actual work! According to a research study, companies can lose up to between 20 and 30 per cent efficiency due to inefficient work practises. A strong workflow can remedy this by streamlining your workload and assigning the right task to the right person at the right time.

At PAC Apply we create customisable, automated workflows, developed to fit your existing process. This helps your business cut down on waste – energy, time and your paper chain. By streamlining your business process, you improve your business performance. The PAC Apply platform can be used for higher education admissions, recruitment, LEAN business models, and works seamlessly alongside any existing software or CRMs your business might already have in place.

A workflow is simply the series of steps your work process goes through and can be defined in four points.

  • What needs to be done?
  • Who is responsible for the task?
  •  How long should it take?
  •  How should the task be carried out?

Our workflows help you identify your workload and prioritise tasks. We set up trigger notifications for your team so they can reduce extraneous work, producing the results you want to see.

1. Identify: A good workflow highlights the most important aspects of your process and identifies the most efficient way of completing the task. By clearly defining the role/task and assigning it to the correct staff member, your automated workflow ensures task always end up on the correct desk.

2. Prioritise: Although it may seem like multi-tasking is a good thing, the truth can be quite different. Studies have found that it can take time for employees to mentally shift gears between tasks and that it is more efficient to complete one task before moving on to the next. Having a workflow in place prevent extraneous work being carried out, as the priority task is clearly defined.

3. Trigger: The PAC Apply platform is set up to assign the right person to the right task on your workflow. This means that when your employee has work to do, they receive a notification. They simply complete their task and check the box to progress the task along the workflow, cutting down on the danger of micromanagement and uncertainty among your team.

4. Reduce: By identifying and prioritising our essential tasks we can reduce our workload. An automated workflow removes the need to organise your workload daily/weekly. It can be estimated for example, that your average paper college application can run to over twenty pages between emails letters back and forth. An automated process takes out the need for this chain of contact and streamlines the process, making it easier for both your team and your customer. Automating your workflow cuts down on human error as every task is mapped out in in order.

5. Results: An automated workflow creates results – they reduce time and energy spent, help your team prioritise tasks and ultimately improve performance and productivity. You will find by establishing an automated workflow, your teams’ efficiency will improve and you will yield better results.

If you would like to see a demo of how PAC Apply’s bespoke, automated workflows can improve your business performance click here or email